Privacy Policy

This Privacy Policy explains how Louisville Dental Specialties and Implant Center (“the Practice,” “we,” “us,” or “our”) collects, uses, and protects information you provide when you use our website, codentalspecialists.com.

We are committed to protecting your privacy. Any information you provide through this website will only be used in accordance with this Privacy Policy. We may update this Privacy Policy from time to time by posting a new version on this page. You should check this page periodically to ensure you are happy with any changes. This Privacy Policy is effective August 25, 2026.

By visiting our website, you agree to the practices described in this Privacy Policy.

What personal information do we collect?

We may collect the following types of information:

Contact information such as your name, email address, home address, ZIP code, and phone number. This may be collected when you contact us, request information, or use our appointment scheduling process.
Appointment and patient information such as your name, date of birth, insurance information, appointment date and time, and family member information when you use our online appointment scheduling process.
Public information such as comments or reviews that you post on our site, as well as questions or requests you publicly submit.
Demographic information such as your postcode, preferences, and interests.
Technical information such as your IP address, browser, device and hardware information, approximate location, and the pages you visit on our site. This may be collected when you visit our website or other digital properties associated with us.

How do we use your information?

We may use the information we collect for purposes including:

To keep internal records for reporting and analysis.
To provide you with relevant content, materials, offers, and programs.
To respond to your requests or questions, including those submitted through our website or social channels.
To improve our website, services, and patient experience.
To help protect our practice, our patients, and our website, and for other security measures.
To communicate with you about products or services you requested.
To schedule and manage your appointments, including contacting you by phone, text/SMS, or email to confirm or update your appointment.
To contact you for patient satisfaction or market research purposes by email, phone, or mail.
To show you relevant ads based on your past online activity, where applicable.

We will not sell your personal information. Any information collected is used as described in this Privacy Policy and as permitted or required by law.

Emails about appointments, treatment, and promotions & how to opt out

We aim to send only emails that are useful and relevant to you. When you provide your email address as part of contacting us or scheduling an appointment, we may send you:

Appointment confirmations and reminders
Information about your treatment or our services
Occasional updates, newsletters, or special offers

Each non-transactional email (such as marketing or newsletters) will include instructions on how to “unsubscribe” or opt out of future similar emails.

Please note that email is not a fully secure form of communication, and information sent by email could potentially be exposed while in transit. If you prefer not to receive information by email, you can opt out by following the unsubscribe instructions in our emails.

Security

We are committed to keeping your information secure. We use physical, electronic, and managerial procedures designed to safeguard and secure the information we collect online from unauthorized access or disclosure.

How do we collect information?

We may collect information:

When you contact us or schedule an appointment through our website.
When you fill out forms or request information from us.
Through tracking tools such as cookies, pixels, tags, and similar technologies when you visit our website.
From your interactions with our social media pages, where you choose to share or comment.

Cookies and similar technologies

A cookie is a small file placed on your device that helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by remembering your preferences.

We use cookies and similar technologies to:

Provide you with a better, more personalized website experience
Understand which pages are most useful and interesting to visitors
Help us improve our website and services
Support advertising and analytics tools (for example, Google and Facebook services)

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Disabling cookies may prevent you from taking full advantage of the website.

Some third-party vendors, including Google and Facebook, may use cookies and similar technologies to show you ads based on your visits to our website and other sites. You can manage your ad settings directly with these providers (for example, through Google’s Ads Settings or your Facebook ad preferences).

Links to other websites

Our website may contain links to other websites of interest. Once you leave our site using these links, we do not control and are not responsible for the privacy practices of those other websites. You should review the privacy policy of any website you visit.

Your choices and privacy controls

You may have certain choices about how we use your information, including:

Emails: You can opt out of marketing or promotional emails by following the unsubscribe instructions in those emails.
Cookies: You can delete or block cookies through your browser settings.
Device settings: You can turn off location services or push notifications through your device settings, if applicable.

We may be required by law to retain or disclose certain information, even if you request deletion or opt out of some uses.

If you have questions about how we use your personal information or wish to make a request related to your information, please contact us using the contact information on our website.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personally identifiable information from children under 13 without the express permission of a parent or guardian. If you believe your child’s information has been collected through our site, please contact us so we can review and address the issue.

The contents of this website are protected by United States and international copyright and trademark laws. Any unauthorized use or reproduction of this website or its content is prohibited and may result in civil and/or criminal penalties. All rights reserved.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically to stay

informed about how we are protecting your information.

SMS

Louisville Dental Specialties and Implants Center, offers patients the opportunity to communicate by mobile text messaging. Transmitting patient information by mobile text messaging has a number of risks that patients should consider before granting consent to use mobile text messaging for these purposes. Louisville Dental Specialties and Implants Center will use reasonable means to protect the security and confidentiality of mobile text messaging information sent and received. However, Louisville Dental Specialties and Implants Center cannot guarantee the security and confidentiality of mobile text messaging communication and will not be liable for inadvertent disclosure of confidential information.

By signing up for texts, you consent to receive informational text messages (e.g. appointment reminders) from Louisville Dental Specialties and Implants Center at the number provided, including messages sent by autodialer. Consent is not a condition of being a patient. Msg & data rates may apply. Msg frequency varies.